Open position

Customer Success / Deployment Lead (m/f/d)

Full-time · 40hStuttgart / HybridImmediately

Our customers get a BRANE appliance into their data center. You make sure it is set up correctly, that teams use it day to day and that the customer is satisfied. Satisfied customers become references, and you help develop those.

Your area:

Onboarding and rollout for every new customer
Day-to-day usage: settings fit, teams work with it
References and case studies together with customers
Coordinating trainings with the services team

Your tasks

Build and execute rollout plans with customer IT departments
Review setup and usage regularly
Capture satisfaction and feedback and pass it to the product team
Clarify requests technically before engineering takes over

What you bring

Experience with technical onboarding or deployment of B2B software, ideally on-premises
Fluent German for working with IT departments, solid English internally
Enough technical understanding to read logs and configurations
A structured and reliable way of working

What we offer

Small team, short paths and direct contact with the leadership
Real responsibility and room to shape things from day one
Modern tools and space to build processes yourself
Flexible work depending on the role

Apply now

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