Your tasks
- Support onboarding of new customers
- Analyze usage and feedback and pass it on internally
- Coordinate support, maintain status reports and documentation
- Turn frequent questions into guides and help texts
All positions
Open position
Junior Customer Success Associate (m/f/d)
Full-time · JuniorStuttgart / HybridBy arrangement
Once BRANE runs at a customer, the real work begins: onboarding teams, answering questions, collecting feedback. You support our customer success team with this and grow into customer care for a technical product.
What you bring
- First experience in customer contact, e.g. from a working-student job, internship or support
- A structured and reliable way of working
- Good basic technical understanding
- Very good German, solid English
What we offer
- Small team, short paths and direct contact with the leadership
- Real responsibility and room to shape things from day one
- Modern tools and space to build processes yourself
- Flexible work depending on the role
Apply now
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